Frequently asked questions

Shipping is free on every order over $20. Since most 3-packs are priced above that, they usually qualify on their own.

Orders are packed by hand within 1–2 business days, then handed to the carrier.

Every bar is cut, cured, and wrapped by hand in small batches. No two bars look exactly alike, which is the point.

There are 43 handmade scents across soaps and lotions, with seasonal additions throughout the year.

Plant oils, real botanicals, and fragrances chosen for how they treat skin rather than for shelf life. Full ingredients are listed on each product page.

Yes. Soaps are three for $14.99 and lotions three for $20.99 — a few dollars off buying singles. Choose the pack size on any product page.

Many customers with sensitive skin use it happily, especially the lighter-scented bars. If your skin is very reactive, start with one bar and patch-test a new scent.

Yes — see the Returns & Refunds section of our policies page for details on how returns work.

Keep it on a draining dish so it dries between uses, and store spare bars somewhere cool and dry. Both make a bar last noticeably longer.

Use the contact form on the site, or email us directly at indisoap2022@gmail.com.