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Terms of Service

Last updated: June 2026. By using our website, you agree to these terms.

1. Acceptance of Terms

By accessing or using the Indi's Soap website at https://indissoap.com, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our site.

2. Products & Pricing

All products are described as accurately as possible. However, we do not warrant that product descriptions, images, or other content are always accurate, complete, reliable, or error-free. If a product is found to be misrepresented, our sole obligation is to offer a replacement or refund.

Prices are listed in USD and are subject to change without notice. We reserve the right to correct any pricing errors and will notify you before processing orders affected by such errors.

Note: Our products are handmade — slight variations in color, scent, and appearance are natural and do not constitute a defect.

3. Orders & Payment

By placing an order, you represent that all information provided is accurate. We accept payments via Stripe Checkout. Orders are only confirmed and processed upon receipt of full payment.

We reserve the right to cancel any order that appears fraudulent or violates these terms, at our sole discretion. In such cases, a full refund will be issued.

4. Shipping & Delivery

Shipping rates and delivery estimates are calculated at checkout. We ship to domestic (US) and select international addresses. Estimated delivery times are not guaranteed and may be affected by carrier delays.

Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for packages lost or delayed in transit once handed to the carrier.

5. Returns & Refunds

Due to the nature of our products (personal care items), we generally cannot accept returns of opened or used products. However, we want you to be completely satisfied with your purchase.

If your product arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at indisoap2022@gmail.com for a replacement or full refund. See our full Refund Policy for details.

6. Intellectual Property

All content on this website — including text, graphics, logos, images, product descriptions, and software — is the property of Indi's Soap or its content suppliers and is protected by US and international copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this site without our express written consent.

7. User Conduct

You agree not to use our site for any unlawful purpose or in any way that could damage, disable, or impair the site. Prohibited activities include but are not limited to:

8. Disclaimer & Limitation of Liability

Our site and products are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

In no event shall Indi's Soap, its owners, or affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the site or products, regardless of the cause of action.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, USA. Any disputes arising from these terms shall be resolved in the appropriate courts of the State of Florida.

10. Contact

Questions about these Terms of Service? Reach out and we'll respond within 2 business days.

Questions?

Email: indisoap2022@gmail.com